Refund policy

For India:

  • We accept Returns & Exchange for most of the products, check the product detail page for product-specific Return & exchange policies.
  • Most of  the Hand made/Hand Embroidered/Embellished & Made to order products are not covered under  "7 Days Return & Exchange Policy"
  • Rs 11  is charged for return of a item, incase customer opts for self return then this will not be charged.
  • Contact our seller support or mail us to raise a return request. Return or exchange can be done within 7 days of delivery.
  • For all returned orders, customers can opt for either a refund of money or store credit, which can be used for the next year.
  • Refund for prepaid orders shall be done to the original mode of payment, for COD orders customer needs to provide bank details to get the amount back.
  • In case of return & refund, COD charges shall not be refunded.
  • In case of exchange request, after receiving the exchanged product, if a return is requested by customer, then the customer needs to pay for both sides courier costs.
  • Refund of money will be initiated after the returned product is delivered back to us and may take up to 8-10 working days to credit in the customer account once initiated 

    For all other countries:

    • There is no product return option available, but in case of damaged product is received contact seller support for proper settlement.